Filing a Complaint / Grievance

If you have a complaint or grievance, let us know.

What is a grievance?

A grievance is a complaint made by a client or a community member against a service, staff or policy of DCS. A grievance must be made within 30 days of the incident.

If you cannot complete this form, you may request a meeting with a department manager or Executive Director/ Executive Assistant who will complete the grievance form for you.

Do the Following:

  • File a complaint using the online form found on this page.
  • Inform a DCS employee who can relay your concern to a department manager.
  • Request a meeting with a department manager or the Executive Director in person or on video phone.

Send us your complaint:

We will respond within 3 business days during our normal office hours.


If you have a concern or complaint about the Executive Director, you can contact DCS Board of Directors below via email.

Contact Form

Please contact us using the form below. If you did not receive an email confirmation, you can email us directly at info@dcsofsd.org.

Intensive Outpatient Recovery Services

  • Assessment, Information, and Referrals to Nationwide Detox, Residential Programs, and Aftercare Programs
  • Integrated Alcohol and Drug Abuse Treatment

Individual and Group Counseling

  • Substance Abuse
  • Addiction
  • 12-Step Program Workshops

Linkages to Community Services to Support Long-Term Recovery

  • Deaf Sober Living Recovery Homes
  • 12-Step Meetings Conducted in American Sign Language (ASL)

Individualized Treatment and Relapse Prevention Planning

  • Psychoeducation Group (Health, Life Skills, Educational topics related to behavioral health)
  • Care Coordination

Individual and Group Counseling

  • Substance Abuse
  • Addiction
  • 12-Step Program Workshops

Linkages to Community Services to Support Long-Term Recovery

  • Deaf Sober Living Recovery Homes
  • 12-Step Meetings Conducted in American Sign Language (ASL)

Individualized Treatment and Relapse Prevention Planning

  • Psychoeducation Group (Health, Life Skills, Educational topics related to behavioral health)
  • Care Coordination

Intensive Outpatient Recovery Services

  • Assessment, Information, and Referrals to Nationwide Detox, Residential Programs, and Aftercare Programs
  • Integrated Alcohol and Drug Abuse Treatment

Intensive Outpatient Recovery Services

  • Assessment, Information, and Referrals to Nationwide Detox, Residential Programs, and Aftercare Programs
  • Integrated Alcohol and Drug Abuse Treatment

Individual and Group Counseling

  • Substance Abuse
  • Addiction
  • 12-Step Program Workshops

Linkages to Community Services to Support Long-Term Recovery

  • Deaf Sober Living Recovery Homes
  • 12-Step Meetings Conducted in American Sign Language (ASL)

Individualized Treatment and Relapse Prevention Planning

  • Psychoeducation Group (Health, Life Skills, Educational topics related to behavioral health)
  • Care Coordination